I'm in on this one. The standard procurement policies that are used in local municipalities do not address the ICT needs.
We need to draft a policy that is in line with the MFMA, but still enable us to be more effective in terms of ICT procurement.
This was also a finding during our 2009/10 audit...
I totally agree. It is not possible to change to a support contractor if you receive good service from them. Besides the public participation one must be very careful to contract a vendor longer than 36 months.