Document: 2008 ITWeb-JCSE Skills Survey


Introduction (Extract from Survey)

You’ve seen the headlines – but what is the reality? Does the South African ICT sector face a skills crisis, or are its practitioners filling the gaps through a variety of learning initiatives? The Department of Labour issued the National Master Scarce Skills list at the end of 2007, indicating that the ICT sector had been unable to fill 37 565 positions at that time. The categories of Managers, Software application programmers and Network & Support professionals all have more that 6 000 vacancies each, closely followed by 5 500 business and system analysts. IT Intellect is quoted as saying that 115 000 additional IT jobs are required in the lead up to the 2010 Soccer World Cup.

Dimension Data pointed out in August 2008 that IT environments are becoming more complex at infrastructure level, with the widespread adoption of converged communications and IP telephony technologies, stating that these cannot be maintained by legacy skills.

Gartner stated at its 2008 Cape Town conference that every enterprise should adopt a school to improve the output. Their research suggests that the dire shortage of qualified technicians and business leaders is inhibiting the performance of IT companies around the world. Their advice is that hi-tech companies need to make IT more attractive to young people, because (between now and 2010) the demand for qualified IT professionals will outstrip supply globally.

Against this background, should we be surprised that 100% of the South African companies responding to the 2008 ITWeb-JCSE Skills Survey say that the skills shortage is either having a major impact on their business or is affecting their viability?

Another serious question raised by the results of this survey is whether the South African ICT sector is exacerbating the skills shortage by requiring the average practitioner to perform several roles. This not only raises the barrier to entry for such positions, so reducing the number of likely applicants, it also increases the costs of such people to their employers.

Table of Contents

  • Introduction
  • Survey Rationale and Process
  • Corporate Responses
    • ICT Priorities
    • Business Capabilities
    • Staff Dynamics
    • Corporate Preferences
    • Skills Needs
    • Impact of the Skills Shortage
  • Practitioner Responses
    • Practitioner Profile
    • Practitioner Roles
    • Skills Acquisition
  • Conclusions
Cover: 2008 ITWeb-JCSE Skills Survey