Document: Creating Value through ICT in Local Government – the Cape Town experience

Description

Transforming and Creating Value through the use of ICT in the City of Cape Town. A Presentation by Andrė Stelzner.

Table of Contents

 

  • Creating Value through ICTin Local Government – the Cape Town experience
  • Function & Duties Municipalities
  • Demographics of Cape Town
  • Transforming  Local Government
  • Creating Value in the Public Sector –
  • Creating Value
  • Public Sector Value Creating Measures
  • What makes Organisations Successful?
  • Our ERP Strategy – Fundamental to Organisational performance
  • Business Process Integration
  • Cape Town’s ERPStrategy
  • Creating FINANCIAL VALUEThe City’s ERP-ROI Study:
  • City’s ERP program ROI:Payback in 36 months
  • FINANCIAL VALUE Improved Cash Position
  • ICT spend in the City of Cape Town
  • Public Sector Value Creating Measures
  • Creating:   SOCIAL VALUE
  • Creating:  CITIZEN VALUE
  • Creating: POLITICAL  VALUE
  • ERP Story: 2001-2010 – it’s a journey
  • City of Cape Town  System Capability
  • All Services / Works Request in the City could follow the same process to overcome the challenge of initiating and tracking the diversity of services we are responsible for:
  • Spatial Reporting:  Service Delivery
  • The City’s Dashboard and Reporting Tools
  • City of Cape Town a Systems View
  • “Analytical and Reporting Tools”
  • Reporting and Dash boarding  
  • 2010 Event Tracking Dashboard
  • SDBIP’s– City’s delivery Management
  • Organisational Performance Management
  • The Role of IT Systems in Value Creation
  • The Systems Approach has created Value through being:
  • Thank You
Cover: Creating Value through ICT in Local Government – the Cape Town experience

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