Document: Implementing ITIL to increase Productivity


An economical approach to managing productivity improvement

The King III Code of Governance recommends the use of an IT Governance framework and a system by which the current and future use of IT is directed and controlled. Considerable productivity gains can be derived if an effective and efficient service management system is deployed together with the correct customisation of the ITIL processes needed to leverage IT resources.

Table of Contents

  • Actionable Tasks for better Governance
  • Transforming chaos into Order
  • Streamlining the IT Organisation
  • Orchestrating Activities
  • Putting IT service management on Autopilot
  • Superior Visibility and Tracking
Cover: Implementing ITIL to increase Productivity


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