Document: PWCG-DoH Department of Health - Case Study ECM
ECM as the Cornerstone for Knowledge Management
The purpose of Knowledge Management is to provide information collected from employees, best practices, clients, competitors and other sources in a format that employees can use to improve the productivity and quality of their work. ECM systems provide a comprehensive knowledge management solution that enables organisations to capture, store, manage and deliver all of their corporate knowledge through a single, secure, web-based repository.
The Case Study shows how ECM was implemented in different Department of Health projects throughout the Western Cape.