Favourite Documents

Cover: Achieving Service Excellence Across Enterprise: Numara Software
5 years 9 months ago
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SSPA Service and Support Professionals Association Executive Insight Study
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Cover: CobiT ® 5 IT Governance Framework
5 years 7 months ago
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CobiT® 5: EDM 1 Set and Maintain the Governance Framework CobiT® 5 is the next evolutionary step in the definition of an IT management framework. Originally conceived in 1993 and first published in...
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Cover: Putting participation at the heart of development
4 years 10 months ago
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The South African system of local government is on the brink of teenhood. Although in its current form it has only come into existence in 2000, it is easy to forget that it is barely 12 years old. It...
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Cover:  Electronic Communications Amendment Bill, 2012
4 years 7 months ago
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ELECTRONIC COMMUNICATIONS AMENDMENT BILL (As introduced in the National Assembly (proposed section 75); explanatory summary of Bill published in Government Gazette No. of 2012) (The English text is...
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Cover: Navigating the Project Management Minefield
4 years 6 months ago
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How Project Management, Program Management Offices and Project Portfolio Management Transform Underperforming Projects into a Competitive Edge
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Cover: Municipal Clean Audit Efficiency Series - Financial Management
4 years 4 months ago
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During the 2010/2011 financial year only 13 of the 283 municipalities in South Africa (including district municipalities and metros) achieved clean audits. The reasons for this poor state of affairs...
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Cover: The Environment that Business Need for ICT to Flourish (Presentation by Roderick Lim Banda)
3 years 11 months ago
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In March 2013, the SALGA Western Cape office invited municipal ICT managers and interested experts to discuss the ways and form ICT impacts on Local Economic Development. The event titled "ICT:...
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Cover: Enterprise Resource Planning
3 years 8 months ago
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The purpose of the ERP study for Municipalities The current ERP study covered the existing and most popular ERP systems operating in South African Municipalities. The ERP study set out to do the...
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3 years 6 months ago
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Ovum's quarterly newsletter describes key industry trends in the global ICT market. H1 2013 identifies crucial cross industry trends to be aware of and to look out for in the coming year.
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Cover: Skills, policies and threats
2 years 9 months ago
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Information Technology has never been more critical for the public sector. to begin with, Government is on a steady drive towards adoption of more advanced information systems, delivering e-...
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