Favourite Documents

Cover: Routemap for Local Public Services reform - enabled by ICT
6 years 6 months ago
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Public consultation – closes 9am Monday 4 April “We have never actually had a strategy for IT-enabled local public services, let alone one conceived for a citizen-driven public sector. That is where...
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Cover: Shared Service in Local Government
6 years 6 months ago
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The commercial sector has increasingly used shared service models over the last decade as a method of enhancing the efficiency of their corporate support functions, such as finance, human resources,...
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Cover: Cobit 5 Readiness
6 years 4 months ago
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CobiT®5 builds on the process model previously defined in earlier releases of CobiT®. It is an evolutionary change that has rationalised the existing processes through combining and reassigning...
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Cover: City of Tshwane Draft Work in the Public Road Reserve By-Laws
6 years 3 months ago
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The City of Tshwane Draft Work in the Public Road Reserve By-Laws are out for public comment. The aim of the by-laws is to ensure protection of the public road reserve and related services...
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Cover: Drupal Website V2
5 years 7 months ago
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Version 2 of the Building a Simple Drupal website document
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Cover: Presentation and demonstration of technical solution options - SALGA Municipal e-participation Pilot Project Workshop 12th July 2012
5 years 4 months ago
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Presentation and demonstration of technical solution options deliverd by Stefan Stautner at the SALGA Municipal e-participation Pilot Project Workshop on 12th July 2012.
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Cover: BYOD (Bring your own device) - Individual Liable User Policy Considerations
5 years 4 months ago
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As more companies embrace the broad usage of individual liable mobile devices for access to corporate applications and data, Good Technology is often asked for guidance on the establishment of an...
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Cover: Guide: Get the Backup Basics
5 years 2 months ago
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Up to 90% of small- to medium-sized businesses that suffer a major data loss will go out of business. What are you doing to keep yours safe? Check out these backup basics, learn about the options...
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Cover: Information Technology Policy (Email, Security, Equipment etc) from GTM
5 years 1 month ago
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It is the responsibility of the Information Technology Division under the Corporate Services Department to ensure that policies, procedures and standards regarding computer-related items are defined...
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Cover: Template: Bulk Messaging SOP
4 years 4 months ago
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The Theewaterskloof Standard Operating Procedure for the sending & transmission of bulk messages
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Cover: White Paper: White Space – Potentials and Realities
4 years 3 months ago
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White Space is the common term used when referring to the reuse of the guard bands (white space) in the digital TV spectrum for the purpose of broadband Wi-Fi® networking. The formal standards for...
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Cover: WESTERN CAPE GOVERNMENT: STRATEGIC ICT PLANNING FRAMEWORK
3 years 11 months ago
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EXECUTIVE SUMMARY The current Strategic ICT Planning framework aims to achieve the following: (i) To develop and review Strategic ICT Plans for all provincial departments (ii) To develop ICT...
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Cover: Technology for improving Service Delivery
3 years 6 months ago
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Technology holds great promise for improving service delivery, and Government can no longer afford to neglect its multiple uses.
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Cover: ICT Trends on the Status and Use of ICTs in the  Western Cape
6 years 9 months ago
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Reports on results of study. Gives a lot of statistical data. Recommendations (Extract) Develop policies that will advocate for provincial and local standards. Develop policies and standards to...
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Cover: Achieving Service Excellence Across Enterprise: Numara Software
6 years 6 months ago
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SSPA Service and Support Professionals Association Executive Insight Study
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Cover: CobiT ® 5 IT Governance Framework
6 years 4 months ago
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CobiT® 5: EDM 1 Set and Maintain the Governance Framework CobiT® 5 is the next evolutionary step in the definition of an IT management framework. Originally conceived in 1993 and first published in...
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Cover: Putting participation at the heart of development
5 years 6 months ago
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The South African system of local government is on the brink of teenhood. Although in its current form it has only come into existence in 2000, it is easy to forget that it is barely 12 years old. It...
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Cover:  Electronic Communications Amendment Bill, 2012
5 years 4 months ago
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ELECTRONIC COMMUNICATIONS AMENDMENT BILL (As introduced in the National Assembly (proposed section 75); explanatory summary of Bill published in Government Gazette No. of 2012) (The English text is...
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