Customer relationship management (CRM)

4 years 6 months ago
0
Some input for those who are dealing with a SharePoint extension, provided by Bob Larrivee, Director of Custom Research at AIIM: "A CIO, COO, and CFO were sitting in a n airport talking about how...
Location: 
Cover: CRM Buyers Guide
5 years 5 months ago
0
CRM solutions provide important customer information and tools to businesses of all kinds, reflecting the name, Customer Relationship Management. They are particularly useful in enforcing levels of...
Year of Publication: 
Publishing House: 
Location: 
6 years 9 months ago
0
SMS is dead, or almost dead. It’s a fairly common refrain and one that is threading its way into the mainstream as smartphones become increasingly ubiquitous. Surely it must be true. I mean, with...
Location: 
CivicCRM - Open Source CRM for Non-Profit & Government
7 years 1 month ago
5
During my interview with Freddy Mogotlane I asked Freddy what kind of Software he would really need for his municipality. Freddy told me, that a Customer Relationship Management (CRM) would be most...
Location: 
Cover: Achieving Service Excellence Across Enterprise: Numara Software
7 years 1 month ago
0
SSPA Service and Support Professionals Association Executive Insight Study
Year of Publication: